Privacy Policy

We appreciate your trust. To honour that trust, Socioez complies with ethical standards in using, gathering and protecting any information you provide. This privacy policy governs your use of the website “Socioez” and the services provided by the company. Please read this privacy policy carefully before using this website and our services.

The terms “We” / “Us” / “Our”/”Company” individually and collectively refer to Socioez, and the terms “You” / “Your” / “Yourself” refer to the users. The term service(s) refers to any of the Socioez services.

User Information Provided

The services website gathers the information you provide when you register for the services. When you enrol with us, you usually provide your name, age, email address, location, phone number and your educational interests; (b) transaction relation details, like when you respond to any offers. (c) Information you provide us when you get in touch with us for help. (d) Information you enter into our system while availing our services while clearing doubts, taking tests and participating in discussions. The said information gathered from the users can be classified as “Personal Information” and shall be referred to as ‘Information” in this policy. We might use the information to get in touch with you from time to time to provide you with services, vital information, marketing promotions and necessary notices. We will ask you when we require more information that personally identifies you (personal information) or enables us to get in touch with you. 

We won’t differentiate between who is using the services or website, as long as the login access credentials match with yours. To make the best use of the services and website and allow your information to be captured precisely on the website, you must log in using your credentials. We will always give you the choice not to provide the personal information we want from you. Moreover, you shall, at any time while using the services, also have the choice to withdraw your consent given earlier to us to use such sensitive personal information. Such withdrawal of consent must be sent in writing to us at the contact details provided on this website. In such case, nonetheless, the business completely reserves the right to not permit further use of the website or provide any services thereunder to you.   

Automatically Gathered Information

Moreover, the services might gather specific information automatically, including but not restricted to the UP address of your device, your operating system, the internet browser type you use, and information about the way you use the services.

• At the time you register with us for our services or during the term of services relating to our services, we might need camera and microphone access while you avail such services to improve the classroom experience.                
• This Privacy Policy has provisions about electronic records/documents in various statutes as amended by the Information Technology Act, 2000.

Please read this Privacy Policy mindfully before using the service(s).

INFORMATION SECURITY

All information gathered on our service(s) is safely stored in our controlled database.

MEDIA USE

Socioez may use photos and videos taken during our classes for various reasons, like promotions, advertisements, or other communications.

• This policy covers everyone – members, event attendees, and visitors – whether you’re currently involved with Socioez or were in the past.
• By participating in any of our activities, you’re saying it’s okay for us to use photos or videos of you or your child.
• All the audio and video between you and our tutors are recorded for quality and training purposes. These recordings shall not be shared with you for any reason whatsoever. By agreeing to this Privacy Policy, you consent to our collecting, recording and use of your audio/video recordings and personal information for the above-mentioned purposes.    

If there are any legal problems due to these photos or videos, Socioez isn’t responsible for any claims for damages unless you’ve explicitly asked us in writing not to use your media, and we’ve acknowledged your request.

Use of Your Personal Information

We use the gathered information to analyze practices, carry out research, monitor the services, know about each other’s movements and learning patterns around the services and collect demographic information and usage behaviour about our clientele as a whole. 

Individual and Aggregated data may periodically be transmitted to external service providers to assist us in improving our services. We will share your information with third parties only in the ways described in our policy. We might use the behaviour patterns and individual data combined with personal details to provide you with customized content and improve your learning goals. Third parties provide specific services which we might use to analyze the information and data to customize, drive insights, and assist us in bettering your experience or reach out to you with more value-added services and information. 

Nonetheless, these third-party companies don’t have any independent right to share this information. We do not share, trade or sell your information to any third party unless we have been authorized by you either electronically or in writing to do so. We might often provide aggregate statistics regarding our traffic patterns, customers, and related site information to reputed third parties; nonetheless, this information, when disclosed, will be in an aggregate form and does not contain any of your Personal Information. Socioez will occasionally send messages or notices or contact you to communicate about our services and benefits, as they are considered an important part of the services you have selected. We might disclose information:

• Any part of the information containing personal data associated with minors provided by you shall be deemed to be given with the consent of the legal guardian of the minor. Such consent is deemed to be provided by your registration with us.
• Third-party service providers customize the services for a better user experience and to carry out behavioural analysis.
• To safeguard against imminent harm to the rights of the Application.
• Our trusted service providers who work on our behalf don’t have an independent use of the information we disclose to them and have agreed to comply with the rules outlined in this Policy.

When we believe that disclosure is required to safeguard our rights, safeguard your security or the security of others, address security or technical problems, investigate fraud or respond to a government request. As necessary by law, such as to adhere to a subpoena or similar legal procedure.          

GRIEVANCE REDRESSAL

Redressal Mechanism: Any complaints, abuse or concerns about content and or comment or breach of these terms shall be immediately informed to the designated Grievance Officer in writing or through email signed with the electronic signature to our support team.